hg777 Terms & Conditions

These Terms & Conditions ("Terms") apply to the use of the hg777 platform and all its services. By visiting this website, creating an account, or using any service, you are considered to have automatically agreed to these Terms.

hg777 is an online entertainment gaming platform that offers casino games, sports betting, and live dealer services. Our platform is intended for personal and entertainment use only.

These Terms have been written in English and this is the definitive version. If any part of the Terms is unclear, please contact the hg777 support team.

To open an account at hg777 and use any of its services, you must meet the following conditions:

• Age: You must be at least 21 years old. This platform is operated for people aged 21 and above only.
• Legal Capacity: You must be legally capable of entering into a contract.
• Single Account: Each person may operate one account only. Multiple accounts are strictly prohibited.
• Accuracy of Information: All information provided at registration must be true, accurate, and complete.
• Exclusion List: You must confirm that you are not registered in any self-exclusion program.

If any of the above conditions are violated, hg777 reserves the right to close the account and withhold associated funds.

When registering an account at hg777, you must provide accurate personal information. Providing false information or using another person's identity will be considered a breach of these Terms.

Identity Verification (KYC): Where required, hg777 may request an ID card, passport, or other government-issued document to verify your identity. Withdrawals may be restricted until verification is complete.

Account Security: It is your responsibility to keep your login details completely confidential. You will be held responsible for any use of your account by another person. If you suspect unauthorized access, notify our support team immediately.

Account Closure Request: You may request to close your account at any time via live chat or email.

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch Bangla Bank, Islami Bank, and BRAC Bank).
• Deposits must be made through a valid payment method and from your own account. Use of third-party accounts is prohibited.
• hg777 reserves the right to decline any deposit or investigate suspicious transactions.

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 15 minutes to 2 hours (for verified accounts).
• Withdrawals must be made through the same method used for the deposit, unless hg777 instructs otherwise.
• Bonus funds cannot be withdrawn until the bonus wagering requirement has been completed.
• Withdrawals may be delayed while a verification process is ongoing.

hg777 offers various bonuses and promotional offers. Please read the relevant terms carefully before accepting these offers.

Welcome Bonus: New members will receive a 150% bonus on their first deposit, up to ৳8,000. For example: depositing ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500.

Wagering Requirement: A 20x wagering requirement must be completed before bonus funds can be withdrawn. Wagering applies to the bonus amount only — not the deposit. Example: ৳1,500 bonus × 20 = a total of ৳30,000 must be wagered before withdrawal.

Other bonus terms:

• One account may not receive more than one welcome bonus.
• Bonus offers must be used within the specified time limit; the bonus will be cancelled upon expiry.
• hg777 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If manipulation or abuse is suspected, hg777 may cancel the bonus and close the account.

The following activities are strictly prohibited on the hg777 platform. Violating these prohibitions may result in immediate account closure and forfeiture of funds:

• Playing using bots, automated software, or any other technical advantage.
• Using the platform for money laundering or illegal financial activities.
• One person operating multiple accounts.
• Bonus manipulation or exploiting bonus benefits through multiple accounts.
• Registering with false information or using another person's identity.
• Exploiting technical errors on the platform to gain an unfair advantage.
• Harassing or disturbing other users.

All content on the hg777 platform — logos, graphics, software, text, game interfaces, and other elements — is the intellectual property of hg777 or the relevant third parties.

You may not reproduce, distribute, modify, or use any part of this content for commercial purposes without the prior written permission of hg777. Any use of the platform is restricted to personal and non-commercial purposes under these Terms.

hg777 places the highest importance on responsible gaming. We believe that gambling is a form of entertainment — not a way to solve financial problems.

Our platform provides the following protective tools:

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: The option to exclude yourself from the platform for a set period of time.
• Reality Check: You will be reminded about your playing time and spending at regular intervals.

For more details, please read our Responsible Gaming page.

hg777 takes the protection of your personal information very seriously. Our platform is secured with SSL encryption.

Full details of how we collect, use, and store your information can be found in our Privacy Policy. By using these Terms, you are also agreeing to our Privacy Policy.

Information required for account verification and meeting legal obligations may be shared with third parties.

The hg777 platform is provided on an "as is" basis. We are not liable for the following:

• Game losses caused by technical errors, server outages, or internet connection issues.
• Issues arising from third-party software or services.
• Losses caused by your own faulty device or network.
• Losses resulting from unauthorized account access if you did not notify us in time.

Game results are determined by RNG (Random Number Generator) technology and are regularly tested to ensure fair play. However, hg777's liability for financial losses is limited to the maximum extent permitted by applicable law.

hg777 reserves the right to temporarily or permanently close any user's account in the following circumstances:

• Breach of any part of these Terms.
• Suspicion of fraudulent or deceptive activity.
• Evidence of providing false information.
• Suspicious transactions indicating money laundering.
• Violation of the age requirement.

If an account is closed in error, please contact our support team.

In the event of a dispute, we always prioritize a friendly resolution. Steps for dispute resolution:

• Step 1: Contact our support team via live chat or email and provide full details.
• Step 2: Our team will review the matter within 72 hours and propose a resolution.
• Step 3: If no resolution is reached, the matter will be settled through a mutually agreed mediation process.

Funds related to a dispute may be temporarily withheld while the dispute is ongoing.

hg777 reserves the right to change these Terms at any time. For significant changes, we will endeavor to notify you in advance — via email notification or by publishing on the platform.

Continued use of the platform after any changes will be taken to mean you have agreed to the new Terms. We recommend that you visit this page regularly.

If you have any questions or concerns about these Terms, please contact our support team:

• Live Chat: Contact us directly 24/7 through the platform.
• Email: [email protected] (support available in Bengali and English).

Our support team is ready to serve you 24 hours a day, 7 days a week.